Partner onboarding

Become an Urban Haul Partner

Fill this once and our onboarding team takes it from there. It takes about 10 minutes, and you will need your PAN, bank details and business licence handy.

Application received

Thank you. Our onboarding team has your details and documents, and will call you on the number you gave within 2–3 working days.

Your reference number

Keep this reference for any follow-up. Questions? Write to onboardingurbanhaul@gmail.com.

Back to home

About your business

Tell us what you sell and how the business is registered.

Exactly as it appears on your licence or GST certificate.

This is the name buyers will see in the app.

Leave blank if not registered.

Licences you hold

You can still apply while a licence is being processed — tell us in the notes at the end.

Who do we speak to, and where are you?

Our onboarding team will call this number to verify the application.

Contact person

If different from your mobile number.

Shop address

Helps our riders find you on day one.

How your shop runs

This sets your opening hours and delivery settings in the app.

Days you are open*

Who handles delivery?*

Which Urban Haul services do you want to join?

Where should we send your settlements?

Payouts go out weekly. The account must be in the name of the business or the owner.

Must match the name on the bank record exactly.

Optional, but it makes small settlements faster.

Upload your documents

Clear photos from your phone are fine. JPG, PNG or PDF, up to 8 MB each.

Owner photo ID*

Aadhaar, Voter ID, Passport or Driving Licence

PAN card*

Business PAN, or owner PAN for proprietorships

Business proof*

Trade licence, Shop & Establishment or Udyam certificate

Bank proof*

Cancelled cheque or first page of the passbook

Photo of your shopfront*

Taken from outside, with the signboard visible

Menu or product list

Speeds up catalogue setup. PDF, image or spreadsheet.

GST certificate

Only if you entered a GSTIN

Check your answers

Go back to any step to make a change. Nothing is sent until you submit.

Declarations

Step 1 of 6
Sent over an encrypted connection Documents used only for verification Reply within 2–3 working days